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Neil C. Churchill and Virginia L. Lewis

Harvard Business Review: The Five Stages of Small Business Growth

Harvard Business Review - The Five Stages of Small Business Growth

Categorizing the problems and growth patterns of small business growth in a systematic way that is useful to entrepreneurs seems at first glance a hopeless task. Small businesses vary widely in size and capacity for growth. They are characterized by independence of action, differing organizational structures, and varied management styles. Yet on closer scrutiny, it becomes apparent that they experience common problems arising at similar stages in their development. These points of similarity can be organized intoRead More

Robert Anderson, Customer Experience Manager of Business-in-a-Box

Document of the Week: Confidentiality Agreement for Your Small Business

What is a Confidentiality Agreement? A Confidentiality Agreement is a legally binding contract where a person or small business agrees not to disclose certain information with other people or businesses. This type of agreement is also known as a non-disclosure agreement or a NDA. When do you need a Confidentiality Agreement? In the course of doing small business, whether developing a product or marketing a service, a company inevitably has to enlist the help ofRead More

Chad Brooks

Yahoo Small Biz Exec on Going Digital

With nearly 80 percent of Americans using the Internet, the days of small businesses being able to survive without an online presence are over. No one knows this better than Yahoo! Small Business General Manager Thomas Byun, who has spent the last decade consulting small businesses and has seen the shift in consumers’ methods of finding the businesses they want to patronize. While they used to be much more loyal to local stores, Byun saysRead More

Eleanor Ross outlines the social media platforms that small businesses should be using to stay ahead

Exclusive: Bye-bye Facebook, the future of social media for small businesses

New social media makes communication far easier than the Enigma code Photograph: Alamy

It’s 3am in 2016. Bleary-eyed, you stumble away from your desk, switch off the desk light and pick up your phone to set an alarm for the morning. You decide to log on to your social media site to see if you have any messages. But the background isn’t blue, it’s yellow. Welcome to next-gen social media. Social media entrepreneurs are coming up with ingenious ways to stay connected, and the common denominator of newRead More